Delivery & Pick Up

Home+FloorShow’s White Glove Delivery is our standard service because we believe it’s the only way your new furniture should be delivered.

Our White Glove Delivery includes two professionally trained delivery personnel, a thorough product inspection before delivery, and careful placement of your furniture in the designated room or space. If assembly is required, our team will handle it, and we’ll remove and recycle all packaging materials.

Additionally, we provide a white glove cleaning of all case goods upon completion. From start to finish, we make sure your experience is seamless—so all you have to do is enjoy your new purchase!

Furniture Pickup & Delivery FAQs

HOW DO I PREPARE FOR MY DELIVERY?

Preparing for your delivery:

  • Have an adult, 18 years of age or older, be present to accept any delivery.
  • Re-measure to make sure your new furniture will fit in your home.
  • Clear the room and decide where your new furniture will be placed.
  • All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the delivery date listed on your invoice may vary based on product arrival.

During your delivery: If for any reason you are not completely satisfied with your new furniture or its installation, contact our customer service department prior to the delivery installers leaving your home.

You also have the option to pick up your furniture purchase at our local warehouse, free of charge. You will have the option to select delivery or pick-up at checkout.

HOW DO I PICK UP MY FURNITURE PURCHASE?

Preparing for pickup:

  • Call our Customer Service Department to confirm that your furniture is ready for pick up.
  • Re-measure to make sure your new furniture will fit in your home.
  • Make sure your vehicle is large enough to safely transport your new furniture.
  • Pack rope and blankets to properly secure your new furniture and ensure its safe ride home.Keep in mind that we cannot assist in the securing of your product.
  • Any person picking up a purchase must present a copy of the enclosed invoice and a photo ID, and either be listed or authorized on the invoice. If the person picking up is not listed on the invoice, please call our Customer Service Department.
  • All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the pick up date listed on your invoice may vary based on product arrival.

While you’re picking up: Please inspect all of your new furniture at the time of pick-up. If there are any items that do not meet your approval please inform the team member assisting you.

HAVE QUESTIONS?

Our goal is to exceed your expectations. If we haven’t, please inform any manager on duty or contact our Customer Service Center either by filling out our contact form below or calling 563-557-9952. We will make every effort to satisfy your needs.